All passengers travelling will need to have the following in order to enter the port -
Any drivers entering port to deliver or collect unaccompanied units will also be denied access to port if they do not have Photo ID and a high-visibility vest or jacket.
We offer shipment of trade cars and other vehicles on our Irish Sea routes between Belfast and Liverpool. Please be aware of the following -
Yes, ferry tickets can be refunded if we are notified prior to certain booking deadlines. View late handling cut off times.
Please contact our booking team during business hours and before the cut-off times at email@example.com or call +44 (0) 1772 368 221 to make any necessary changes to your booking.
Non-standard cargo includes hazardous goods, abnormal loads and human remains. If you are shipping any of these, visit our vehicle dimensions page, contact our booking team at firstname.lastname@example.org or call +44 (0) 1772 368 221 for more information.
Cabins can be upgraded at Guest Services onboard the Stena Line vessel (subject to availability). An additional charge will apply.
Not all ferry routes allow pets and animals on board. Please contact our booking team at email@example.com or call +44 (0) 1772 368 221 for more information.
Please note that shipment of animals including horses can be restricted by weather conditions. The final decision about whether animals will be allowed to travel will come down to the Captain of the vessel.
Stena Line freight ferry bookings typically include
Features vary depending on the ferry route.
No. Commercial vehicles designed for the purpose of carrying goods for hire and reward or other commercial practices must be booked as freight with Stena Line. You may be fined if you book on a passenger service.
If you are travelling between the United Kingdom and the European Union, you'll require customs documentation (or customs exemption documents) for your goods and voyage, such as export / transit / import declarations, safety and security declarations, and Port Passes (if applicable).
The type of customs documentation required depends on a variety of circumstances and may vary across trips. Please double-check with your customs agent or broker at all times.
Port Passes (known as GMR in the United Kingdom, PBN in Ireland, and Portbase in the Netherlands) are typically generated using reference numbers provided on received customs paperwork. The most typical instances include export/import or transit MRNs, as well as ATA carnets and NATO form 302.
Without the required reference numbers for customs documents, you will be unable to generate a Port Pass with the relevant authority, preventing admission to the port. Prior to a vehicle's arrival at a port, they ensure all customs procedures have been completed.
The Stena Line Port Pass Generator can help you with these procedures.
Yes, you will always be required to present some type of customs documentation. If you are temporarily exporting over £1500 worth of tools from the United Kingdom, you must have an ATA Carnet. Below this threshold, an oral declaration might be permitted.
Oral declarations are not permitted for travel between the UK and EU across the North Sea. Additionally, obtaining an Irish PBN Port Pass by oral declaration might be rather difficult.